Business :: Helpdesk & Remote PC

TurboMeeting 3.3

Demo

TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac.

Web Help Desk Software for Mac OS X 9.1.10

Shareware

Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & Unix

Web Help Desk - Windows Server Install 8.4.6.10

Shareware

Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Windows, Mac OS X, Linux & Unix

ActiveXperts Helpdesk System 2.0

Shareware $1195

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes.

BridgeTrak Help Desk Software 8.0 Build 177

Demo $995.00

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

LookMyPC 2.1.5

Shareware $13.90

LookMyPC is a green and small sized software tool, seriously designed for the professionals who work online and provide remote support and consulting services over internet. It has great coorp Firewall/NAT/Proxy traversal capabilities. Fast & Secure.

Public Folder HelpDesk for Outlook 9.2.5

Shareware $690 (EUR 500)

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Textmodules for Software Support 1.00

Freeware

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload.

Mouse Tracks 2007 6.50

Freeware $345.00 (USD 345.00)

Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desk tickets.

eTalkup 2.1

Freeware

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.

Skymol Communicator Live Chat Software 2.0

Commercial $49.95 (EUR 39.95)

Live help software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.

ManageEngine SupportCenter Plus 6.5

Freeware

ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.

Beyond Remote Support 2007

Shareware $99

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Support unlimited customers/license, free trial

Webolize IssueTracker 1.0

Freeware

Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker

help desk software - sitehelpdesk 7.2

Commercial $800.00

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Helpdesk Elite 2

Shareware $59.99 (GBP 29.99)

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks

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